Formerly known as Gain Life

Intelligent Document Processing 

98%+ automated extraction accuracy, with built-in confidence scoring that flags low-certainty results for human review.

OUR SOLUTION

Your adjusters are skilled, but stretched thin. The key to faster resolutions is automating document review so they can focus where human judgment matters most.

Crosstie's insurance-trained AI automates 98% of typical document review — extracting key data, identifying time-sensitive elements like demand deadlines, and summarizing what matters in minutes — while flagging low-confidence cases for human review. Purpose-built for P&C, it configures to match how your business operates and connects to the broader Crosstie claims automation platform. Built on 5+ years of insurance-specific training across P&C workflows, it delivers measurable cycle-time reductions across high-volume insurance documents, while seamlessly orchestrating the entire claims lifecycle 

Go live in 4-6 weeks with enterprise-grade security. No lengthy IT projects, no compromises on compliance.

The Crosstie Platform Advantage

Current Workflow

Current Workflow

With Crosstie

With Crosstie

What This Means for Your Team

What This Means for Your Team

Adjusters spend hours manually reviewing demand packages, police reports, medical records, and IME reports

Automated extraction and actionable data delivered within minutes

Adjusters focus on decisions while workflows execute automatically

Files sit in email attachments while deadlines approach

Key data instantly extracted, highlighted, and pushed into your system

Fewer missed deadlines

New document types require IT support and weeks of work

Configure document types, extraction rules, and routing workflows with no coding required

Respond rapidly to regulatory or business needs without long IT projects

Powered by Crosstie

Process any insurance document

Process any insurance document

Demand packages

Demand packages

Police reports

Police reports

Medical records

Medical records

IME reports

IME reports

Vendor invoices

Vendor invoices

Property estimates

Property estimates

Bordereaux files

Bordereaux files

FNOL documentation

FNOL documentation

UI Screen

WHY US

Why Our Approach Works

Insurance-Trained Intelligence

Unlike industry-agnostic document tools that require weeks of custom development, we built our system specifically for insurance. For example, when processing workers' comp medical reports, we know to separate treatment plans from RTW authorizations; and for liability, we isolate settlement demands from medical bills.

Insurance-Trained Intelligence

Unlike industry-agnostic document tools that require weeks of custom development, we built our system specifically for insurance. For example, when processing workers' comp medical reports, we know to separate treatment plans from RTW authorizations; and for liability, we isolate settlement demands from medical bills.

Business teams configure, IT stays in control

Configure document types, extraction rules, and validation logic to match how your business operates. New document types deploy in hours. IT maintains full governance through role-based permissions and audit trails.

Business teams configure, IT stays in control

Configure document types, extraction rules, and validation logic to match how your business operates. New document types deploy in hours. IT maintains full governance through role-based permissions and audit trails.

One Comprehensive Platform

Document intelligence connects seamlessly with voice intake, claimant portals, and broader workflow automation. Instead of juggling separate vendors for documents, communication, and workflows, one platform enhances your existing systems to accelerate claims operations.

One Comprehensive Platform

Document intelligence connects seamlessly with voice intake, claimant portals, and broader workflow automation. Instead of juggling separate vendors for documents, communication, and workflows, one platform enhances your existing systems to accelerate claims operations.

Rapid Deployment & Integration Support

Connects to your systems via secure APIs and managed file exchange. Typical go-live is 4-6 weeks, with Crosstie's handling configuration. No IT required once dataflows are established.

Rapid Deployment & Integration Support

Connects to your systems via secure APIs and managed file exchange. Typical go-live is 4-6 weeks, with Crosstie's handling configuration. No IT required once dataflows are established.

Real-World Applications

Demand Packages

A Friday 4PM liability package is instantly parsed, with settlement details highlighted and alerts triggered, so work doesn't stall until Monday.

Demand Packages

A Friday 4PM liability package is instantly parsed, with settlement details highlighted and alerts triggered, so work doesn't stall until Monday.

FNOL Documents

Standardizes first notice reports and supporting documentation for faster review.

FNOL Documents

Standardizes first notice reports and supporting documentation for faster review.

Property Estimates

Extracts and validates contractor estimates and repair documents for consistent claim evaluation.

Property Estimates

Extracts and validates contractor estimates and repair documents for consistent claim evaluation.

Medical Record Reviews

Treatment dates, restrictions, and return-to-work status flow directly into medical review workflows.

Medical Record Reviews

Treatment dates, restrictions, and return-to-work status flow directly into medical review workflows.

Police Report Processing

Incident details, participants, and violations are extracted automatically and routed for investigation.

Police Report Processing

Incident details, participants, and violations are extracted automatically and routed for investigation.

Bordereaux Processing

Reinsurer and MGA files are automatically standardized, with validation applied to critical risk data.

Bordereaux Processing

Reinsurer and MGA files are automatically standardized, with validation applied to critical risk data.

IME & Vendor Invoices

Independent medical exam reports and vendor invoices are parsed and standardized to reduce administrative overhead.

IME & Vendor Invoices

Independent medical exam reports and vendor invoices are parsed and standardized to reduce administrative overhead.

Proven Results You Can Measure

98% automated accuracy with systematic human validation to ensure 100% accuracy

98% automated accuracy with systematic human validation to ensure 100% accuracy

Hours to minutes processing time for complex documents

Hours to minutes processing time for complex documents

No IT dependencies for new document type configuration

No IT dependencies for new document type configuration

One comprehensive platform replacing the need for multiple vendors

One comprehensive platform replacing the need for multiple vendors

Purpose-built for P&C workflows with 5+ years of insurance-specific training intelligence

Purpose-built for P&C workflows with 5+ years of insurance-specific training intelligence

Get Started with Crosstie

Deploy Crosstie’s AIDP in weeks and turn document backlogs into faster decisions.

Crosstie helps insurers automate workflows, reduce cycle times, and improve customer outcomes. See how leading carriers, TPAs, and self-insured organizations are transforming their operations.

Get Started with Crosstie

Deploy Crosstie’s AIDP in weeks and turn document backlogs into faster decisions.

Crosstie helps insurers automate workflows, reduce cycle times, and improve customer outcomes. See how leading carriers, TPAs, and self-insured organizations are transforming their operations.

Get Started with Crosstie

Deploy Crosstie’s AIDP in weeks and turn document backlogs into faster decisions.

Crosstie helps insurers automate workflows, reduce cycle times, and improve customer outcomes. See how leading carriers, TPAs, and self-insured organizations are transforming their operations.

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