Coordinate access to provider and repair networks without directory lookups, endless calls, or frequent claimant questions. Our platform automates matching and scheduling while giving claimants real-time self-service. Streamlined guidance across medical, pharmacy, repair, and more to reduce administrative overhead and keep claims moving.
Reduce claims leakage with automated network management.
The Crosstie Platform Advantage
Current Workflow
Current Workflow
With Crosstie
With Crosstie
What This Means for Your Team
What This Means for Your Team
Manual provider lookups and frequent claimant calls about appointments
Automated matching with claimant self-service portal
Adjusters focus on complex cases while routine coordination runs automatically
Missed appointments and delayed care without reminders
Automated reminders and adherence alerts
Higher attendance and fewer delays
Network information scattered across systems with no claimant visibility
Unified network management with claimant-facing access
Transparency for claimants and adjusters in real time
Why Our Approach Works
Built for Insurance Network Operations
We designed our platform for the unique dual challenge of insurance networks: managing provider and repair relationships while guiding claimants to in-network resources.
Business teams configure, IT stays in control
Configure provider and vendor matching criteria, steerage rules, and claimant communication sequences to optimize network utilization. Adjust parameters as your network strategy changes.
One Comprehensive Platform
Network coordination connects with voice intelligence, claimant portals, and workflow automation. One platform ties network management and claimant updates directly into your claims lifecycle.
Rapid Deployment & Integration Support
Connects to your systems via secure APIs and managed file exchange. Typical go-live is 4-6 weeks, with Crosstie's handling configuration. No IT required once dataflows are established.
Why Our Approach Works
Built for Insurance Network Operations
We designed our platform for the unique dual challenge of insurance networks: managing provider and repair relationships while guiding claimants to in-network resources.
Business teams configure, IT stays in control
Configure provider and vendor matching criteria, steerage rules, and claimant communication sequences to optimize network utilization. Adjust parameters as your network strategy changes.
One Comprehensive Platform
Network coordination connects with voice intelligence, claimant portals, and workflow automation. One platform ties network management and claimant updates directly into your claims lifecycle.
Rapid Deployment & Integration Support
Connects to your systems via secure APIs and managed file exchange. Typical go-live is 4-6 weeks, with Crosstie's handling configuration. No IT required once dataflows are established.
Why Our Approach Works
Built for Insurance Network Operations
We designed our platform for the unique dual challenge of insurance networks: managing provider and repair relationships while guiding claimants to in-network resources.
Business teams configure, IT stays in control
Configure provider and vendor matching criteria, steerage rules, and claimant communication sequences to optimize network utilization. Adjust parameters as your network strategy changes.
One Comprehensive Platform
Network coordination connects with voice intelligence, claimant portals, and workflow automation. One platform ties network management and claimant updates directly into your claims lifecycle.
Rapid Deployment & Integration Support
Connects to your systems via secure APIs and managed file exchange. Typical go-live is 4-6 weeks, with Crosstie's handling configuration. No IT required once dataflows are established.
Real-World Applications
Medical Provider Coordination
A workers' comp claimant is automatically matched to qualified in-network providers in a care-directed state, guided through appointment scheduling via the portal, and receives reminders with directions and a pharmacy card.
Medical Provider Coordination
A workers' comp claimant is automatically matched to qualified in-network providers in a care-directed state, guided through appointment scheduling via the portal, and receives reminders with directions and a pharmacy card.
Auto Repair Coordination
Auto liability claims are coordinated across body shops and rental providers, ensuring claimants are guided to preferred repair facilities and transportation support.
Auto Repair Coordination
Auto liability claims are coordinated across body shops and rental providers, ensuring claimants are guided to preferred repair facilities and transportation support.
Auto Repair Coordination
Auto liability claims are coordinated across body shops and rental providers, ensuring claimants are guided to preferred repair facilities and transportation support.
Auto Repair Coordination
Auto liability claims are coordinated across body shops and rental providers, ensuring claimants are guided to preferred repair facilities and transportation support.
Restoration Provider Coordination
For property damage claims, contractors and restoration specialists can be assigned and scheduled based on initial property damage evidence collection.
Restoration Provider Coordination
For property damage claims, contractors and restoration specialists can be assigned and scheduled based on initial property damage evidence collection.
Restoration Provider Coordination
For property damage claims, contractors and restoration specialists can be assigned and scheduled based on initial property damage evidence collection.
Proven Results You Can Measure
Fewer inbound claimant coordination calls, reducing adjuster admin time
Fewer inbound claimant coordination calls, reducing adjuster admin time
Fewer inbound claimant coordination calls, reducing adjuster admin time
Reduced out-of-network utilization through claimant guidance to preferred resources
Reduced out-of-network utilization through claimant guidance to preferred resources
Reduced out-of-network utilization through claimant guidance to preferred resources
Higher claimant satisfaction scores tied to scheduling transparency and self-service access
Higher claimant satisfaction scores tied to scheduling transparency and self-service access
Higher claimant satisfaction scores tied to scheduling transparency and self-service access
Automated reminders and adherence alerts improve timeliness of care and service
Automated reminders and adherence alerts improve timeliness of care and service
Automated reminders and adherence alerts improve timeliness of care and service
5+ years of insurance-specific network management intelligence
5+ years of insurance-specific network management intelligence
Reduce out-of-network utilization by 20%+ with automated claimant guidance.
Reduce out-of-network utilization by 20%+ with automated claimant guidance.
Reduce out-of-network utilization by 20%+ with automated claimant guidance.
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